Privacy Policy
How we collect, use and protect your personal data
1. Introduction
Staats loterij B.V. ("we", "us", "our"), part of the Nederlandse Loterij group, is committed to protecting the privacy and personal data of visitors to this website ("Site"). This Privacy Policy explains what data we collect, how we process it, for what purpose, how long we retain it, and what rights you have in relation to it. By using this Site, you confirm that you have read and understood this Privacy Policy.
2. Data Controller
The controller of personal data is: Staats loterij B.V. (part of Nederlandse Loterij), Laan van Hoornwijck 55, 2289 DG Rijswijk, Netherlands. For any questions regarding the processing of personal data, you can contact us at info@staatsloterijbv.com.
3. What data we collect
Depending on your interaction with the Site, we may collect the following categories of data:
- Data you provide directly — full name, email address, subject and content of the message when you use the contact form.
- Technical data — IP address, browser type and version, operating system, language settings, device information.
- Usage data — pages you visit, time spent on the Site, traffic source and interactions with Site elements.
- Data collected through cookies — in accordance with our Cookie Policy.
4. Purpose of data processing
We process your personal data for the following purposes:
- responding to your inquiries submitted via the contact form;
- maintaining, protecting and improving the security of the Site;
- analysing use of the Site in order to improve content and user experience;
- fulfilling legal obligations to which we are subject.
5. Legal basis for processing
We process personal data on the basis of: (a) your consent, for example when you fill out the contact form; (b) our legitimate interest in ensuring the security and functionality of the Site; and (c) legal obligations that apply to us.
6. Cookies and similar technologies
The Site uses cookies to ensure basic functionality, analyse traffic and improve user experience. Detailed information about the types of cookies we use, their purpose and how to manage your settings can be found in our Cookie Policy.
7. Sharing data with third parties
We do not sell your personal data to third parties. We may share data only in the following cases:
- with service providers who help us operate the Site (e.g. technical support, hosting, analytics), who are contractually bound to confidentiality;
- when required to comply with legal obligations, a court order, or a request from competent authorities;
- to protect our rights, property or safety, as well as the rights, property or safety of third parties.
8. International data transfer
As we are part of a group headquartered in the Netherlands, your data may be processed within the European Economic Area (EEA). If data is transferred outside the EEA, we take appropriate protective measures in accordance with applicable data protection regulations, including the European Commission's standard contractual clauses.
9. Data retention period
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Data from the contact form is generally retained for up to 24 months from the last communication, unless longer retention is required for legal obligations or dispute resolution.
10. Data security
We apply appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration. Despite the measures taken, no method of data transmission over the internet is completely secure, and therefore we cannot guarantee absolute security.
11. Your rights
If the General Data Protection Regulation (GDPR) applies to you, you have the right to:
- access the personal data we process about you;
- correct inaccurate or incomplete data;
- erasure of personal data ("right to be forgotten");
- restriction of processing;
- data portability;
- object to processing based on legitimate interest;
- withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
Requests regarding the exercise of these rights can be sent to info@staatsloterijbv.com. You also have the right to lodge a complaint with a competent data protection authority.
12. Protection of minors
The Site is not intended for persons under 18 years of age, and we do not knowingly collect personal data from minors. If we learn that we have collected data from a minor without appropriate consent, we will take steps to delete such data.
13. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of significant changes by publishing an updated version on this page, indicating the date of the last revision. We recommend periodically reviewing this page.
14. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, contact us:
Staats loterij B.V.
Laan van Hoornwijck 55
2289 DG Rijswijk, Netherlands
Email: info@staatsloterijbv.com